The Primary Help Desk

Whether you need help troubleshooting a software problem, configuring hardware, or navigating our products or services, we are here to provide you with the assistance you need to get back up and running as quickly as possible. So don't hesitate to reach out to us with any questions or concerns - we're here to help!

How can we help?

The Primary Help Desk is a single hub for all questions relating to your Primary account and we are committed to providing you with the highest level of support.

Create a Support Ticket

Access your Company's Documentation

Documentation Library

Note: You will need to be an authenticated user to access this documentation

Speak with Someone

Speak to an expert who can help troubleshoot any service issues you may have.





Primary Headquarters
1 World Trade Center Suite 8500
New York, NY 10007